Terms & Conditions

Declaration by Account Holder/Applicant

PGG Wrightson Rewards/Terms and Conditions

1. “Reward” means all products and services redeemable for Points and provided by the Programme and includes retail goods, entertainment, travel, special experiences, and services and such other products and services that PGG Wrightson may add from time to time.
2. “Programme Enrolment Date” will be the day on which the Card application is accepted by PGG Wrightson.
3. “Enrolment Year” means a twelve-month period commencing on the Programme Enrolment Date and any anniversary of the Programme Enrolment Date.
4. “Vouchers” means certificates issued by PGG Wrightson that may be exchanged for goods or services from a Supplier.
5. “Programme” means the PGG Wrightson Rewards Programme.
6. “Card” means the PGG Wrightson American Express Card.
7. “PGG Wrightson” means PGG Wrightson Limited and includes its assigned successors and subsidiaries and “Wrightson” and its trademarks .
8. “Cardmember” means the holder of either a Basic or an Additional Card where the “Basic Card” is the first Card issued on an Account and an “Additional Card” is a Card issued subsequent to the Basic Card on the same Account. A “Basic Cardmember” means the holder of a Basic Card and an “Additional Cardmember” means the holder of an Additional Card.
9. “Account” means a PGG Wrightson account on which the Card is issued.
10. “Supplier” means a supplier of a Reward listed in this catalogue.
11. The singular includes the plural and vice versa.

1. Upon issue of a Card, the Account on which the Card is drawn will be enrolled in the Programme entitling the Cardmember to start earning Points for spending as described under the heading “Points Accrual in the Programme”.
2. Additional Cards issued are enrolled to earn Points for the Basic Cardmember. Additional Cardmembers may not enrol separately in the Programme.

1. Each Cardmember will accrue Points for every dollar spent using the Card, subject to the exclusions listed immediately below:
   • Express cash
   • Cash advances
   • American Express Travellers cheque and gift cheque purchases
   • Charges for dishonoured cheques
   • The Card annual membership fee
   • Finance and service charges, including but not limited to Card Account Finance charges
   • Liquidated damages
   • Purchases through PGG Wrightson other than those from PGG Wrightson Farm/Rural Supplies Stores for off-the-shelf in store items
   • Bulk item purchases made through PGG Wrightson Farm/Rural Supply stores, such as fertiliser, seed, fuel and grain and items on special promotion
   • any other exclusions specified from time to time by PGG Wrightson.
2. When a Cardmember obtains a refund or reimbursement for charges previously incurred (for example, returned merchandise) a ‘credit’ is issued to the Account in the amount of the reimbursement granted. Such credits posted including, but not limited to those arising from returned goods or services, will reduce the Points accrued on the Account. In addition, no points will accrue as a result of account adjustments resulting from billing disputes or otherwise.
3. Points accrued to an Account do not constitute property of a Cardmember, are not transferable by operation of law or otherwise to any other person or entity and cannot be transferred to any other Account or similar Points programme.
4. If a credit posted to any Account reduces the Points balance below the minimum required to redeem points for Rewards, PGG Wrightson reserves the right to decline the Cardmember’s request to redeem points for Rewards.
5. Points accrued in the Programme have no cash or monetary value.

1. An Account must be within its terms of trade and a Card not cancelled by PGG Wrightson, American Express or the Cardmember (except as provided below) at the time of a redemption request.
2. Points accrued on an Account can only be redeemed by a Basic Cardmember and not by Additional Cardmembers.
3. By redeeming a Reward the Cardmember releases PGG Wrightson from any and all liability regarding the redemption or use of any Reward or other participation in the Programme.
4. Any dispute concerning goods or services received as a Reward shall be settled between the Cardmember and the Supplier. PGG Wrightson will not be responsible or liable for resolving such dispute or for the dispute itself.
5. PGG Wrightson is not responsible for lost or stolen Rewards, Vouchers, certificates or tickets.
6. Rewards and Vouchers do not represent currency or monetary value, are not exchangeable, refundable, replaceable or transferable and must be redeemed within six months of issue.
7. Information supplied on the redemption of Rewards may be used by PGG Wrightson or the Supplier for administrative and marketing purposes.
8. The rate at which PGG Wrightson Rewards Points may be converted to Air New Zealand Airpoints Dollars^TM may vary without notice.

1. Upon accumulating the required number of Points, Cardmembers may redeem their points for the Rewards detailed in this catalogue until the catalogue is withdrawn, replaced or until PGG Wrightson specifies.
2. All Rewards are subject to availability. Restrictions may apply as to when a Reward can be redeemed. The redemption procedure and the terms and conditions of each Reward are detailed in this catalogue and on the Voucher issued to the Cardmember for the Reward. The specific terms and conditions of a Reward are binding upon a Cardmember and shall in the event of inconsistency supersede these Terms and Conditions.
3. Any additional products or services or further arrangements made in conjunction with the Supplier in connection with any Reward will be the sole responsibility of the Cardmember.
4. The issue of a Voucher does not constitute a reservation. The Cardmember is responsible for making all reservations and/or notifying the Supplier

1. If an Account is not within its terms of trade PGG Wrightson may cancel enrolment in the Programme or forfeit Points accrued. Participation may also be cancelled or points forfeited as a result of a Cardmember’s failure to adhere to the terms and conditions governing the use of the Card.
2. If participation in the Programme is cancelled Points accrued will be forfeited.
3. Rewards Points may not be transferred from one account to another. Any variation on this condition is at the sole discretion of PGG Wrightson Limited.
4. All Points have a limited life of three years. Should those points not be redeemed within the subsequent three year period they will become void 36 months after they were recorded. These expired points will then be deducted from the points balance recorded in the Cardmember’s account.
   

1. PGG Wrightson reserves the right to terminate, change or vary the Programme at any time without notice.
2. PGG Wrightson reserves the right to cancel, change or substitute any Reward, these Terms and Conditions and any specific term and condition of a Reward or its redemption at any time with or without prior notice.
3. Only Basic Cardmembers can initiate a request for conversion of Points. Request can be made by phoning PGG Wrightson or contacting a PGG Wrightson store.
4. Fraud or abuse in respect of the Programme or conversion of Points may result in forfeiture of points or cancellation of an Account or Cards issued on that Account.
5. Additional Cardmembers may not redeem Vouchers without supplying written authority from the Basic Cardmember.
6. All questions or disputes regarding eligibility for the Programme or the eligibility of Points for accrual or conversion of points will be resolved by PGG Wrightson at its sole discretion.
7. The determination of liability for any government levies or taxes or other expenses or charges arising out of the accrual or conversion of Points in the Programme shall be the Cardmember’s sole responsibility.
8. PGG Wrightson’s failure to enforce a particular Term or Condition does not constitute a waiver of that Term or Condition by PGG Wrightson.
9. Rewards may differ from those shown in this catalogue. Reward items are subject to availability. Specifications, style, graphics and colours of Rewards may change without notice. 

Foreign currency charges;
If you make a Charge in a currency other than New Zealand dollars, that Charge will be converted into New Zealand dollars. The conversion will take place on the date the Charge is processed by American Express, which may not be the same date on which you made your Charge as it depends on when the Charge was submitted to American Express. If the Charge is not in U.S. dollars, the conversion will be made through U.S. dollars, by converting the Charge amount into U.S. dollars and then by converting the U.S. dollar amount into New Zealand dollars. If the Charge is in U.S. dollars, it will be converted directly into New Zealand dollars. Unless a specific rate is required by applicable law, you understand and agree that the American Express treasury system will use conversion rates based on interbank rates that it selects from customary industry sources on the business day prior to the processing date, increased by a single conversion commission of 2%. If Charges are converted by third parties prior to being submitted to us, any conversions made by those third parties will be at rates selected by them.
For your information, the conversion commission remains unchanged.